Hear Again , Better Service , Better Hearing

We have recently been using the services of audiologist Gabriel Phelan. Following many failed attempts to remove wax from ear syringing we contacted Gabriel- Gabriel uses a different technique in removing ear wax-Irrigation which is a very gentle intervention which has much less potential complications. He has even managed to irrigate some of our more challenging resident with dementia. As you can imagine following the removal of the wax we have seen an improvement in the residents’ Quality of Life. Staff, residents and families have all praised the services he has provided to date.

At all times Gabriel provided a high level of service, demonstrating his ability to provide the most appropriate product and service for his clients. Client safety, care and empathy were priorities for Gabriel.

It was great to have my hearing problems solved. It was a pleasure dealing with Gabriel, because he explained everything in simple terms. I fully understand all about my hearing loss now and I find my hearing aids have improved my quality of life.

I have significant hearing loss and was finding it difficult to follow conversations in noisy environments and at conference call meetings. Hear Again fitted me with hearing aids which have transformed my hearing. Gabriel gave me great personalised attention and customised my hearing aids for my specific needs. Now I can hear phone conversations, the singing of birds and the finer tones in music. Visits to the cinema and theatre are much more enjoyable now as I can hear the actors. Overall the attention I received from Hear Again has been exemplary and Gabriel monitors my needs regularly. I am very happy with the service I receive.

My hearing loss meant that for many years I missed out on conversations with family and friends. I went to Gabriel for a hearing test and advice. Gabriel listened to me and what I needed. He provided me with a pair of modern digital hearing aids and over a couple of appointments was able to set my hearing aids so that I now have exactly the sound that I want.

I would like to place my appreciation on record for your excellent service in providing my hearing aid. Being able to hear clearly has made a huge difference to my every day life and my only regret is that I didn't discover you sooner. That I've adapted to wearing a hearing aid so quickly is due in no small measure to the time and effort you invested in the process. I would be more than happy to recommend you to anyone who has a hearing problem.

Everything is just so much better, I don't know where to start. I hear my grandkids learning to speak. I chat freely in the house, in the street, on the phone and at the club. I even Skype the kids. The days when people sounded like they were talking to me from a different room are well gone. Life is rich and full again. I only wish I'd got them much sooner; everything would be tough without them now. And Gabriel was just great with me. I appreciate his sensitivity, care and patience. If you are struggling to hear you should definitely chat to him. I recommend him without reservation.